• Can the doctor and patient communicate despite the headphones?

    The 1000XM5 SONY headphones recommended by ZenSonic feature the so-called Active-Noise-Canceling function, which allows manual activation and deactivation of noise cancellation. Our experience in collaborating with physicians has shown that each doctor finds an optimal setting for specific treatments. This allows for smooth communication or an even deeper sound experience.

  • Can ZenSonic be used for any treatment duration?

    Our guided relaxations and sound journeys have a duration of 90 minutes to maintain the relaxed atmosphere and treatment processes undisturbed. Therefore, no further adjustments would be necessary if a treatment were to last shorter or longer than expected.

  • Can all doctors in my practice use the same account access?

    Yes. Once the membership has been activated, the doctors in your practice can access all relaxations and sound journeys through the same account. There, they will find all files personalized to the practice name. Just as you entrust our service to your patients, we trust you to make an honest choice of membership that suits your practice. Only the type of membership determines how many doctors in a practice are allowed to use the ZenSonic access.

  • How do I choose the right ZenSonic relaxation for my patient?

    First of all, you cannot make a wrong choice with any ZenSonic relaxation. Basically, all files are accompanied by deeply relaxing frequencies and stylistic elements that provide the patient with corresponding serenity. In addition, the 'meditative aspect' increases with the number of the file. This means: ZenSonic #1 (Nature Journey) is a relaxation that is applicable to all patients. ZenSonic #4 (Healing Breath), on the other hand, is based on a proven meditation technique, which is preferably recommended for patients with already calm breathing. Here too, our experience shows that each doctor discovers their own 'favorites', on which the patients can rely on every time.

  • With which devices can I play the ZenSonic program?

    Any device that has internet access and can open a browser is capable of playing the ZenSonic relaxations.

  • Is an active internet connection necessary?

    Yes, an internet connection (via Wi-Fi or mobile data) is necessary to play the ZenSonic relaxations. The files will be available for retrieval according to the duration of your membership.

  • When and how should I best use the BONUS program 'De-Stress'?

    This specially developed and very effective meditation for doctors can be practiced standing or sitting. This relaxation is best applied during short breaks when your own energy balance needs a valuable reboot.

  • How can I contact the ZenSonic team most easily and effectively if I have remaining questions?

    There are two simple ways to do this: 1) You can use the 'Calendly' program on our website to get in touch. Or 2) You can write an email with your questions or suggestions to  hello@zensonic.com. We look forward to hearing from you.

  • Why is a ZenSonic membership fee-based, while meditations from e.g. YouTube are available free of charge?

    The free provision of media via online streaming websites may be suitable for getting started with guided relaxation practices. However, if you want to use an exclusive and reliably functioning way to noticeably increase the well-being of your patients, we assure you of the highest standards behind every minute of our ZenSonic relaxations. Our program has been specifically developed with doctors and patients in mind. In collaboration with sound researchers and international 3D audio studios, we have created sound experiences that are very effective, make relaxation inevitable, and are personalized exclusively to the name of your practice. Simple, highly effective, and easy to implement in your busy workday.

  • Is there a Sensonic app?

    Yes, the ZenSonic app is available on the App Store. Simply download it and log in with your email and password to gain full access to the program on your mobile device.

  • How do I cancel my Sensonic subscription?

    Go to www.zensonic.com, log in with your email, go to My Membership, click ‘Edit’.